Help
Run your clinic

Share a device with your team

On a computer or tablet the whole team uses, everyone stays signed in side by side and switches with a 4-digit PIN. The device locks itself when nobody is using it.

Updated

At a glance

Who can use this: Veterinarian, Veterinary nurse, Expert veterinarian, and Clinic admin
Works in: Web app

The first time you sign in on a browser, Digital Clinic asks How is this device used? A Personal device is yours alone: you stay signed in. A Shared device is for the computer at reception or in the consultation room: several colleagues stay signed in at once, each behind their own PIN.

Steps

Turn on shared mode

When asked how the device is used, pick Shared device. Under Return to the account picker after inactivity, choose 2, 5 or 15 minutes. Then select Turn on shared mode.

On a device already set up as personal, select Personal device at the top of the sidebar, under the logo, to change it.

Choosing shared mode for this computer.

Choose your PIN

Everyone who signs in on a shared device chooses a 4-digit PIN. It unlocks your account on this device, and only you know it.

Add your colleagues

Select Shared device at the top of the sidebar, then Add an account. Your colleague signs in as usual and chooses their own PIN.

Switch and lock

Select Shared device to see who is signed in on this device. Select a colleague's name to switch to them, or Lock — back to account picker when you step away. With nobody active, the device returns to the account picker by itself.

Unlock

On Choose your account, select your name and enter your PIN. You are back where you left off.

Forgot your PIN?

On the PIN pad, select Forgot your PIN? and sign in again with your usual sign-in. You then choose a new PIN. The same happens after too many wrong PINs: unlocking is paused for a few minutes, and signing in again lets you straight back in.

To change your PIN while you're signed in, open your account menu and select Change your PIN. You confirm it's you first.

Log out

On a shared device, Log out signs out only your account. Your colleagues stay signed in.

  • To end shared mode and keep only yourself signed in, select Shared device, then Return to personal mode.
  • To sign everyone out, for example before a computer leaves the clinic, select Log everyone out of this device on the account picker.

What you've got now

The top of the sidebar shows Shared device and how many of you are signed in. Each of you gets back to your own work with a PIN, and the device locks itself when it's left alone.