Billing, usage and invoices

There is no subscription fee: each patient is billed at the end of the month by the AI work actually done on it, with volume discounts as your clinic grows. A typical patient costs about 1 €.

Before you start

• You need to be an admin of your clinic.
• Have a payment card, your billing address and your VAT number at hand.
• If your group pays for its clinics, your subscription is already active and there is nothing to set up.

Steps

1Open billing

In the sidebar, select Company, then the Billing tab.

2Set up billing

Select Set up billing. You are taken to our payment provider's secure page: enter your card, your billing address and your VAT number, and confirm. Back in Digital Clinic, the page says You're on usage-based pricing.

3Follow your usage

Select View your usage, or the Usage tab. The current billing period shows what has been used so far, excluding VAT. It is an estimate until the invoice is made at the end of the period. Select View statement to see a period patient by patient, with any volume discount.

4Download your invoices

Open the Invoices tab and select Download PDF next to an invoice.

Change your card or invoice details

On the Billing tab, select Manage subscription & payment methods. In our payment provider's portal you change the card, the billing address, the invoice email and the VAT number. The company name can be changed there too, unless your clinic's name comes from your group.

Invoices and billing emails come in the language set under Billing language: see Your clinic's settings.

What you've got now

Billing is active. Each month you get an invoice by email, and the Usage and Invoices tabs show what you used and what you paid.