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Patients and team

Invite an expert

Ask a specialist from another clinic for help with a patient. They read the patient, accept, and join its team.

Updated

At a glance

Who can use this: Veterinarian and Expert veterinarian
Works in: Web app

Before you start

  • Only the lead vet can invite an expert.
  • Add what the expert needs to see first: the journal, the lab results, the images. They read the patient before they accept.

Steps

Open Invite expert

On the patient's page, open the conversation with Messages, then select Invite expert.

Choose the specialty

Under Specialty, pick the field you need, for example cardiology or dermatology. The experts available for it are listed with their clinic, how fast they usually respond and their price per patient.

Invite expert with the specialty chosen and a specialist from your group on offer.

Send the request

Select Request consultation on the expert you want. The conversation notes the request for the whole team, and the expert gets a notification. You can ask more than one expert.

Changed your mind? In the conversation's details, select Cancel request next to the expert.

Wait for the answer

The expert can read the patient and its conversation, but not write, until they accept. When they do, you get a notification and they join the team: they write in the conversation and can add documents.

When you are the expert

An invitation shows in Messages, under Invitations. Open the patient to read the documents and the conversation first. Then select Accept to join the team, or Reject if you can't take it on.

What you've got now

A specialist on the patient's team, who sees what you see and answers where your team already talks.

Read next

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