Subprocessors

Last updated: February 11, 2026

We use the following third-party service providers (sub-processors) to help deliver The Digital Clinic. Each processes data on our behalf under appropriate data protection agreements.

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Infrastructure & Services

These sub-processors are used for all customers:

• Amazon Web Services (AWS) — Cloud storage (S3), Germany (EU) — DPA
• Google Cloud — Translation API, EU — DPA
• Render — Application hosting, EU — DPA
• Postmark — Transactional email, US — DPA
• Daily.co — Video consultations, US — Privacy
• Rollbar — Error monitoring, US — DPA
• Stripe — Payment processing, US/EU — DPA
• Crisp — Customer support chat, EU (France) — DPA
• MailerLite — Email marketing, EU — DPA
• Have I Been Pwned — Password security checks, Australia — DPA
• ClickUp — Roadmap and user feedback, US — DPA

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AI Providers (Customer-Selectable)

The Digital Clinic integrates with multiple AI providers for features like transcription, documentation assistance, and translations. Organizations can choose which AI provider(s) to use — your data is only sent to the provider(s) configured for your organization.

This means:

• If you require EU-only data processing, we can configure Mistral AI exclusively
• If you prefer a specific provider, we can disable the others
• These settings are configured during onboarding

Available AI providers:

• Mistral AI — EU (France) — DPA
• OpenAI — US — DPA
• Anthropic — US — DPA

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Changes to This List

We keep this list up to date on our website. If you have concerns about a sub-processor, please contact us at team@digitalclinic.vet.

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Contact

Clean Wake AB • Sprängarvägen 27 • 184 70 Åkersberga • Sweden • Email: team@digitalclinic.vet • Phone: +46 73 089 2038