Cookie Policy

Last updated: January 27, 2026

We use cookies. Most websites do. This page explains what cookies are, which ones we use, and how you can control them.

What Are Cookies?

Cookies are small text files that websites store on your device. They help websites remember things—like whether you're logged in or what language you prefer.

There are two main types:

  • First-party cookies — set by us (digitalclinic.vet)
  • Third-party cookies — set by other services we use

Cookies can also be:

  • Session cookies — deleted when you close your browser
  • Persistent cookies — stay on your device until they expire or you delete them

What Cookies We Use

Essential Cookies (First-Party)

These cookies are necessary for The Digital Clinic to function. Without them, you couldn't log in or use the platform. We don't ask for consent for these because the site simply wouldn't work without them.

These cookies handle:

  • Session management — keeping you logged in as you navigate
  • Security — protecting against cross-site request forgery and other attacks
  • Preferences — remembering your language and settings

Third-Party Cookies

Some of our service providers may set their own cookies:

  • Crisp (customer support chat) — maintains your support conversations so you don't lose context if you navigate away
  • Daily.co (video calls) — enables video consultation functionality
  • Stripe (payments) — processes payments securely
  • MailerLite (newsletter) — tracks newsletter signups and displays signup forms

These services have their own privacy policies.

What We Don't Do

We don't use Google Analytics or similar third-party tracking tools for general website analytics. Our core analytics are self-hosted, meaning your browsing behavior stays on our servers and isn't shared with advertising networks.

We do use MailerLite for newsletter signups, which sets a tracking identifier to measure newsletter conversion. This data is not shared with advertising networks.

Your Choices

Browser Settings

You can control cookies through your browser settings:

Heads up: If you block all cookies, some parts of The Digital Clinic won't work properly. You might not be able to log in or use certain features.

Similar Technologies

Besides cookies, we use:

  • Local storage — similar to cookies but can store more data; used for preferences and caching
  • Session storage — like local storage but cleared when you close your browser

Changes to This Policy

We may update this policy as we add or change features. We'll update the date at the top when we do.

Questions?

If you have questions about cookies or this policy, get in touch:

Clean Wake AB • Sprängarvägen 27 • 184 70 Åkersberga • Sweden • Email: team@digitalclinic.vet • Phone: +46 73 089 2038

We're happy to help!

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